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"The movers are
coming today"...here are a few tips to make it as stress-free
as possible. Just remember that our movers are professionals who
know exactly what they are doing and do this day in and day out.
They move close to 500 households a year on average, your move is
no problem for them.
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Do
I have to be there?
- At the start of the move, it is
preferable to be present to let the movers in, although in some
cases
alternate arrangements can be made.
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When the
movers arrive
- Sign the moving
contract before the move. Walk the team leader around your
home and point out what items are especially fragile or
problematic. Tell him what objects you wish to carry yourself.
Make sure to keep your phone line active if you intercom is
connected to it.
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Some
helpful advice
- During the move
stay in communication with the movers, they will have many
questions to ask you
as the move is being done. Make sure to be available to tell the
movers where to put things
unless you supply them with a detailed floor plan.
- Be present for the whole duration of the move, especially at the
unloading destination.
- Let the movers do their job, you can trust them, they are
professionals. Trying to help often makes the
move take longer and puts your belongings at risk of being
damaged.
- Try to keep children and pets out of the mover's way since it
can cause accidents. |
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What if the truck is late?
- Don't panic! Unless you have the first spot in the morning,
delays are not unusual since all
moves are different and it's difficult to precisely speculate on
the exact duration of a job.
However, as a rule of thumb, delays shouldn't exceed 2 hours
but if they do, just call the
office and we will let you know where the truck is.
At Vincent Moving we always keep
communication channels open.
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The truck is loaded
- Go through
the whole house and make sure that nothing has been forgotten.
Verify the destination's
address with the driver, give him a contact number in case of
emergency. If possible, we don't
recommend to have the moving truck follow you in your car
since it sometimes causes
confusion and can be hazardous at times. If the address is hard to
find give the driver clear directions.
If you will be absent at the unloading destination make sure to
hand him a detailed floor plan.
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